Sunday, January 26, 2025

The Psychology of Lean Improvements

Book Cover

The Psychology of Lean Improvements


Fear of change―we all experience it. Some accept change immediately, some gradually adapt, while others may never get there. Whether it’s poor leadership, the inability to change, or pure ego, this Shingo Prize-winning book explores this perplexing commitment to inefficiency.

Winner of a 2013 Shingo Prize!

The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Cultureexamines the psychology behind why businesses avoid Lean transformations. It investigates why businesses cling to the eight deadly wastes and why they still find ways to place continuous improvement on the back burner.

Frequently sought out for his expertise in Lean manufacturing, Chris Ortiz has been featured in a number of trade publications and on the television show Inside Business with Fred Thompson. In this book, Mr. Ortiz breaks down the fear of change within executives and organizational leaders. He examines the psychology of dysfunction, provides insight into why so many businesses fall short in creating visions for growth and prosperity, and identifies tools that can help you address resistance to change.

Detailing implementation techniques with a proven track record for success, the book considers specific strategies that can be helpful towards improving your company and changing its culture―including cellular manufacturing, total productive maintenance, setup reduction, Kanban, visual communication, and in-line production. It explains how to get started on your Lean transformation, describes why an economic downturn might be a good time to embrace Lean, and warns of the dangers behind failing to do so. 

Chris A. Ortiz is the founder and president of Kaizen Assembly, a Lean manufacturing training and implementation firm in Bellingham, Washington. Watch Chris has being interviewed on Inside Business with Fred Thompson on CNN Headline News. 




About the author - Chris A. Ortiz


Chris Ortiz is an award-winning author, esteemed leader, and a process improvement specialist renowned for simplifying complexities and inspiring actionable change. A 2013 Shingo Prize winner, Chris an industry leader in decision-making and personal growth through his Paint It Red Philosophy. A bold approach that emphasizes clarity and confidence to cut through life's complexities.

He has authored numerous works on leadership and culture, drawing from decades of experience to provide strategies that resonate across personal and professional domains. Whether redefining operational systems or equipping readers with financial independence tools, Chris’s work consistently delivers transformative insights for achieving progress and peace of mind.

Chris has over two decades of experience in leadership development, process improvement, and organizational transformation. As the founder and past owner of Kaizen Assembly, a nationally recognized firm specializing in Lean principles and leadership training, Chris has worked with businesses across North America and Europe to drive efficiency, eliminate waste, and foster lasting cultural change.

His innovative approach has saved companies from bankruptcy, improved operational processes, and empowered leaders to adopt a mindset of continuous improvement.






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The Psychology of Lean Improvements

The Psychology of Lean Improvements Fear of change―we all experience it. Some accept change immediately, some gradually adapt, while others ...